Detroit Red Wings vs. Montreal Canadiens - Little Caesars Arena Oct 09, 2025 07:00 PM Monster Jam - JMA Wireless Dome Oct 11, 2025 03:00 PM Boston Bruins vs. Buffalo Sabres - TD Garden Oct 11, 2025 07:00 PM Indianapolis Colts vs. Arizona Cardinals - Lucas Oil Stadium Oct 12, 2025 01:00 PM Carolina Panthers v Dallas Cowboys - Dawson Bulldog Stadium Oct 12, 2025 01:00 PM Boston Bruins vs. Tampa Bay Lightning - TD Garden Oct 13, 2025 01:00 PM Cleveland Browns vs. Miami Dolphins - Huntington Bank Field Oct 19, 2025 01:00 PM Kansas City Chiefs v Las Vegas Raiders - GEHA Field at Arrowhead Stadium Oct 19, 2025 12:00 PM Indianapolis Colts vs. Tennessee Titans - Lucas Oil Stadium Oct 26, 2025 04:25 PM PAUL McCARTNEY: GOT BACK - Hawkins Field at Vanderbilt University Oct 29, 2025 08:00 PM Phoenix Suns vs. Utah Jazz - PHX Arena (formerly Footprint Center) Oct 31, 2025 07:00 PM Phoenix Suns vs. San Antonio Spurs - PHX Arena (formerly Footprint Center) Nov 02, 2025 06:00 PM New Jersey Devils vs. Pittsburgh Penguins - Cherry Lane Theatre Nov 08, 2025 12:30 PM Lady A: This Winter's Night Tour 2025 - Coronado Theatre Dec 12, 2025 07:30 PM Brooklyn Nets v. Toronto Raptors - Barclays Center Dec 21, 2025 06:00 PM

Privacy Policy

Last updated: September 20, 2025

Privacy at a Glance

At Ticketronix, we are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This policy explains our practices in plain language and outlines your rights regarding your personal data.

1. Introduction

This Privacy Policy describes how Ticketronix, Inc. ("Ticketronix," "we," "us," or "our") collects, uses, and shares information about you when you use our website, mobile application, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. We encourage you to read this policy carefully and contact us if you have any questions.

2. Information We Collect

2.1 Information You Provide to Us

Type of Information Examples When We Collect It
Account Information Name, email address, phone number, date of birth When you create an account or update your profile
Payment Information Credit card details, billing address, payment history When you make a purchase or sell tickets
Transaction Information Ticket purchases, sales, transfers, event preferences When you buy, sell, or transfer tickets

2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information:

Device Information: IP address, browser type, operating system, device identifiers
Usage Information: Pages visited, time spent, clicks, search queries
Location Information: Approximate location based on IP address

3. How We Use Your Information

We use your information for the following purposes:

3.1 Providing and Improving Our Services

Processing ticket purchases, sales, and transfers
Managing your account and providing customer support
Personalizing your experience and recommendations
Developing new features and improving existing ones

3.2 Safety and Security

Preventing fraud and protecting against abuse
Verifying user identity and transaction legitimacy
Monitoring for suspicious activity

Marketing Communications: You can opt out of promotional emails at any time by clicking the unsubscribe link or adjusting your account preferences.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who help us operate our business:

Payment processors for transaction processing
Cloud hosting providers for data storage
Email service providers for communications

4.2 Legal Requirements

We may disclose information when required by law or to:

Comply with legal process, subpoenas, or court orders
Protect our rights, property, or safety
Prevent fraud or illegal activities

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Services:

Type of Cookie Purpose Duration
Essential Cookies Required for basic site functionality and security Session or up to 1 year
Performance Cookies Help us understand how users interact with our site Up to 2 years
Marketing Cookies Deliver relevant advertisements Up to 1 year

6. Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards:

Encryption in transit and at rest using industry-standard protocols
Secure cloud infrastructure with regular security audits
Multi-factor authentication for employee access

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request your data in a machine-readable format
Objection: Object to processing for marketing purposes

How to Exercise Your Rights

To exercise these rights, you can:

Use the privacy controls in your account settings
Contact us at privacy@ticketronix.com

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Team
Ticketronix, Inc.
306 Prospect Ave.
Mamaroneck, NY 10543

Email: privacy@ticketronix.com
Subject Line: Privacy Inquiry

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